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Network Installations, Configurations and Maintence.

Business and Residential Solutions

Our Experienced Technicians can preform a wide array of services for your business, including network and phone system installation, maintence and repair. Call us or submit your request online. Discount pricing availalbe for Non-Profit organazations.

 

Network Support > Cabling > Service Contracts

Service Contracts

Request a Proposal: 609-936-8407

Pc-Cured Network Maintenance Services allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions. From server maintenance to end-user support, we can handle all of your IT needs. 

Request a Proposal for a Proactive Maintenance & Support Plan
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Monthly Server Support Plans:

 

Monthly Maintenance and Support Plans Pricing

 

 

Our Monthly Service Agreements Include

Proactive Maintenance of Servers and Network Resources
We look for small errors and warning signs that allow us to address any issues before they turn into problems that may cause outages, downtime and loss of productivity and or corruption of data.


Business Disruption Avoidance & Disaster Prevention Planning

Review of “Backup Calendar”
Semiannual analysis of integrity of all tape media
Monthly (or as necessary) cleaning of tape drive(s)
Quarterly test of UPS (battery backup) shut down procedure & battery life time
Semiannual test of RAID functionality and rebuild procedures
Helpdesk & Technical Liaison
Larger organizations enjoy all of these benefits simply by having multiple internal staff members serving as an IT department. Integrated Computer Services provides the same services without the need for the costly overhead of employees.
Pc-Cured Secure Remote Backup Service
We include an off-site backup account to protect your most valuable business asset - your data.

Remote Maintenance

Remote network maintenance performed weekly as a regular preventative schedule
Microsoft Windows Updates and patches
Antivirus updates and full server scans
Review Windows System Log Files
Deliver monthly report of maintenance and status if failures occur (by email)
Network administration including the following:

Creating / deleting user IDs, login scripts, and menus
Maintain printing configurations, print queues, and print job definitions.
Updating client software drivers as needed.
Configuring tape & off-site backup jobs
Maintaining network login and Internet connection security

On-site Maintenance

Onsite maintenance will be performed as requested or desired by Customer.
This will be considered within scope of contract. Any equipment or materials is considered billable.
Items covered by this support agreement:

Network files server hardware service including disk drives, memory, and backup devices
Network operating system including the installation of all patches and updates
Workstation (PC) client software for communication with network file server
Workstation Network Interface Card (NIC), Switches, & Routers
This agreement covers labor only. Client is responsible for all product licensing.
Please note: The following items may require additional costs:
Hardware that is defective, out of warranty or not purchased from Integrated Computer Services

Network operating system upgrades to newer versions and additional licenses
Printer service and consumable items (toner, fuser, etc.)
Microsoft Exchange Server repair or any escalated problem requiring 3rd party support.
Microsoft break / fix support fees ($25 /incident) Microsoft installation support rate $250/hr

 

 

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